How to identify your device - Phone

1. Plug your Phone. Windows will detect the new device and will ask for a driver.
   
2. Look at the Device Manager window. You should see one of the two following images. If your phone is still missing the driver, you will find it under "Other devices". If the driver is already installed, you will find it under "Sound, video and game controllers".
   
3. If you can not see the device, try to plug the device in another USB connector. Use the USB connectors on the back of your computer. If you still can not see the device in the Device Manager the device or the USB controller may be faulty.
   
4. Right click on the device and select Properties. The properties dialog will appear, select the Details tab. The Device Instance Id information will be already selected.
   
5. With the VID_xxxx and PID_yyyy information use the table below to find the correct driver for your device:
   
   

   Device ID	Driver	Size	Products
   VID_0416&PID_0562	Skype Mate for Windows	976.7 KB	STX-5041 FreeTALK® Office Dual Phone
   VID_04D9&PID_0602	STX-5013 Windows 2000, Windows XP, Windows Vista	887.4 KB	STX-5013 USB Slim LCD Phone for Skype™ STX-5015 USB Slim Phone for Skype™ TALK-5115 FREETALK® USB Slim Phone for Skype™
   VID_04D9&PID_0602	STX-5040 Windows XP, Windows Vista	887.3 KB	STX-5040 FreeTalk® Office Phone for Skype™
   VID_6993&PID_B001	STX-5014 Windows XP	699.0 KB	STX-5014 USB Phone for Skype™
   VID_6993&PID_B001	STX-5014 Mac	1.7 MB	STX-5014 USB Phone for Skype™